DID YOU KNOW? The Intricacies of Automotive Repair New Car Maintenance is not limited to your dealer. We can provide the same service, stamp your warranty book, and keep your vehicle in top shape while under warranty. A Pre-warranty-expiration Inspection is a necessary and essential right of any owner whose vehicle is about to come off of warranty. Your dealer is not obligated to repair all problems with your vehicle while it is under warranty - - only those that you have found out, and brought to their attention. By allowing us to do a pre-expiration inspection, we can provide you with a list of all problems with your car, so you can have them repaired by your dealer while the vehicle is still under warranty. Pre-purchase Inspection is a service where we can evaluate your car for hidden repair requirements, so you will have a good insight as to pending costs before you purchase/lease a vehicle. This can eliminate surprises, and prevent "buyer's remorse". Parts & labor Warranty is an indication of a business's quality standards, and their ability to back up their work. At Import Auto, we ensure that the work on your vehicle is done right, with quality premium parts. We have less than 1% "come backs" due to material or workmanship, and therefore, we provide our customers with great parts & labor warranty on our work. Getting stranded due to poor workmanship or inferior material is no fun. Often, lack of experience on the part of a technician, or limited availability of the latest diagnostic tools and test equipment, can cause inappropriate repairs, which may not show up until the most inconvenient or awkward situation, like headlights going dim on a dark rainy night, in a 2-lane rural road!  At Import Auto, our technicians have access to the latest training programs and our array of diagnostic tools and test equipment that are up-to-date and complete. We test-drive every vehicle after service or repair to ensure quality. Vehicle ownership is meant to be fun. We make sure your investment not only retains its value, but also that all systems are functioning properly. A standard part of our service, regardless of the reason for your visit, is a complete visual inspection of systems and sub-systems, at no cost to you. Our written list can be used to plan your future visits for repairs. Surprises - - The killers of good relationships and trust. Nothing is more frustrating to a vehicle owner than to have the final invoice exceed the estimate by a wide margin. It affects affordability, necessitates sacrifices in spending for other needs, causes delays in repairs in other vehicles or around the house. Although most shops have honorable intentions, often, lack of experience, incomplete service history on a particular vehicle, and cash-flow pressures can comingle and result in actual costs to be substantially higher than the original estimate. We at Import Auto are quite sensitive to this, and our service advisors are not paid for over-selling.